Hotel Night Auditor

3 weeks ago

London, Greater London, United Kingdom Hampton Inn by Hilton Sudbury Full time
Job Details

Job Title: Hotel Night Auditor

Location: Hampton Inn by Hilton Sudbury

Job Summary

We are seeking a detail-oriented and organized Hotel Night Auditor to join our team at Hampton Inn by Hilton Sudbury. As a Night Auditor, you will be responsible for ensuring the accuracy of hotel transactions, maintaining a high level of customer service, and performing various administrative tasks.

Responsibilities
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel, and change room reservations
  • Provide information on hotel facilities and services
  • Process guests' departures, calculate charges, and receive payments
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Maintain an inventory of vacancies, reservations, and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e., faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Contact customers to deliver requested wakeup calls
  • Perform light housekeeping and cleaning duties
  • Provide customer service
Requirements
  • Secondary (high) school graduation certificate or equivalent experience
  • Experience in the hospitality industry, preferably in a hotel setting
  • Excellent communication and customer service skills
  • Ability to work independently and as part of a team
  • Basic computer skills and knowledge of hotel software
What We Offer

We offer a competitive hourly rate of $17.20, with the opportunity to work 8 to 24 hours per week. This is a permanent part-time position, working night, weekend, and early morning shifts.

How to Apply

If you are a Canadian citizen, permanent resident, or have a valid work permit, and have the required experience and skills, please submit your application. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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