Cruise Travel Coordinator

1 week ago


United Kingdom Best Days Travel Full time

We're seeking a dedicated Cruise Travel Coordinator to join our dynamic travel agency, Best Days Travel. As a Virtual Cruise Booking Specialist, you'll play a crucial role in helping clients book unforgettable cruise adventures.

Job Description:
  • Cruise Booking Management
  • Handle online cruise reservations promptly and accurately using reservation systems
  • Coordinate with cruise lines to confirm bookings and ensure accuracy of travel details
  • Assist clients in selecting cruise options based on preferences and travel standards
  • Customer Service
  • Provide superior customer service through various channels including phone, email, and chat
  • Address client inquiries regarding cruise itineraries, onboard amenities, and booking procedures
  • Resolve issues or concerns related to cruise reservations in a professional and timely manner
  • Collaboration
  • Collaborate with team members to ensure seamless travel arrangements and client satisfaction
  • Work closely with travel advisors to provide comprehensive support throughout the booking process
Benefits:
  • Flexible Work Arrangements
  • Enjoy the flexibility of working remotely from any location
  • Professional Growth
  • Opportunity to develop expertise in cruise reservations and travel coordination
  • Impact
  • Contribute to creating memorable travel experiences and responsible travel practices
  • Supportive Environment
  • Join a passionate team dedicated to exceptional client satisfaction
Qualifications:
  • Proven experience as a cruise reservationist, travel agent, or in a similar customer service role
  • Excellent communication skills, both verbal and written
  • Proficiency in online reservation systems and general computer literacy
  • Strong attention to detail and organizational skills
  • Passion for travel and providing exceptional customer service

As a member of our team, you can expect a competitive salary ranging from $45,000 to $60,000 per year, depending on your level of experience and qualifications.



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