Administration Support Officer

1 week ago


Burnley, Lancashire, United Kingdom Fuel Card Services Full time

A fantastic opportunity to work with our expanding Administration team in a dynamic environment. As an Administration Assistant, you will provide fast and effective admin support for our customers and sales teams across the UK.

Duties & Responsibilities

  • Ordering fuel cards for new and existing customers.
  • Inputting card and account details onto database system.
  • Sending cards out to customers with relevant paperwork.
  • Production and distribution of correspondence to customers and colleagues.
  • Stopping/cancelling cards and account closures.
  • Answering calls and dealing with customer enquiries, including transaction queries.
  • Contacting customers regarding cards/transactions.
  • Opening post, answering the intercom and dealing with visitors and deliveries as required.
  • Scanning paperwork using a Document Management system.
  • Any other duties as may be reasonably required.

Requirements

  • Previous experience of working in a high transactional Administration function is a requirement for this role.
  • Good standard of education preferably with a 'C' or equivalent in English and Maths.
  • Experience working in an office environment preferred.
  • Working knowledge of Microsoft Office packages – Word, Outlook and Excel.
  • Accuracy and a high attention to detail.
  • Good communicator with professional and confident telephone manner.
  • Methodical with ability to organise and prioritise.
  • Ability to work well individually and as part of a team.
  • Motivated and enthusiastic.

Benefits

  • Basic salary - £23,537.
  • An additional day annual leave for your birthday.
  • Free breakfast.
  • No shifts, you'll work Monday to Friday 8.45am - 5.15pm and there is an early finish on Fridays (2:45pm) on a rota basis.
  • Fun, supportive working environment.
  • Dress down office.
  • Pension.
  • 4 x salary life assurance.
  • We also offer you lots of additional benefits from our partners at Perkbox.

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