Retail Team Leader
4 weeks ago
**About the Role**
Deichmann is seeking a motivated and customer-focused Retail Supervisor to join our team in Bradford Kirkgate store.
As a Retail Supervisor, you will play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.
**Key Responsibilities**
- Lead and supervise the store team in the absence of the Store Manager.
- Open and close the store, including cashing up and completion of associated administrative duties.
- Offer excellent levels of customer service and have a strong product knowledge.
- Lead by example, by recommending and promoting complimentary products with each sale.
- Assist management in leading the team to achieve store sales targets and KPIs.
- Support team members as and when required.
- Ensure the store is correctly merchandised, product displays are refreshed, and inviting to the customer.
- Process stock deliveries and store transfers.
- Deal with customer queries and complaints.
**Requirements**
- Able to take direction from management regarding additional tasks and duties.
- Previous supervisory experience, including cashing up and banking.
- Self-motivated, with a positive, can-do attitude.
- Ability to supervise, motivate, coach, and work with a team.
- Strong interpersonal and communication skills.
- Willingness to approach and serve all customers.
- The drive to exceed monthly performance targets.
- Methodical approach to completing daily tasks, including stock SKU management.
- High levels of attention to detail.
- The ability to work both individually and as part of a diverse team.
- The commitment to work 30 hours per week and the flexibility to work any day (Monday-Sunday).
**What We Offer**
Competitive hourly rate of up to £12.64 per hour, plus non-contractual, hourly sales commission.
This is a part-time, permanent position, and you will be contracted to work 30 hours per week.
Deichmann is a fast-paced, customer-facing retail environment, and we are looking for someone with energy, drive, and passion to work in this role.
**How to Apply**
Please submit your application, and we will be in touch to discuss the next steps.
**Note**
This job description is a summary of the main responsibilities and requirements for the role.
It is not an exhaustive list of tasks and duties, and you may be required to perform other tasks as needed.
Deichmann is an equal opportunities employer and welcomes applications from all qualified candidates.
Original language code: en
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