Fragrance Experience Specialist

4 weeks ago


Manchester, United Kingdom Jo Malone London Full time
Unlock a World of Fragrance

Join our team as a Fragrance Experience Specialist, where you will have the opportunity to share your passion for fragrance with customers and provide a truly unique and inspirational in-store experience. As a member of our highly skilled team, you will be responsible for creating a welcoming and engaging atmosphere, showcasing our luxurious scents and products, and building strong relationships with customers to understand their needs and preferences.

At Jo Malone London, we are committed to creating a diverse and inclusive work environment that values and respects the contributions of all our employees. We believe in investing in their development and providing opportunities for growth and progression. As a Fragrance Experience Specialist, you will have the chance to develop your skills and knowledge in the fragrance industry, working with a range of high-quality products and learning from our experienced team.

Our ideal candidate will have a passion for fragrance and a genuine interest in providing excellent customer service. They will be confident in communicating with customers, have a flexible approach to working hours, and be able to work effectively as part of a team. In return, we offer a competitive industry salary, commission scheme eligibility, annual leave and family leave, product discount, mental health wellbeing initiatives, benefits platform, work life connections, and extensive training and development opportunities.

Compensation and Benefits

  • £10.50 per hour
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

Required Qualifications and Skills

  • A passion for fragrance and excellent communication skills
  • Previous retail experience is not essential, but a flexible approach to working hours is required
  • Confidence in speaking to customers and providing personalized service
  • Ability to work effectively as part of a team

Job Overview

This part-time role is based in Manchester, England, and is available for 15 hours per week. We are looking for a highly motivated and enthusiastic individual who is passionate about fragrance and customer service. If you are a team player with a flexible approach to working hours, we encourage you to apply for this exciting opportunity.

Company Overview

Jo Malone London is a British fragrance house known for its elegantly simple scents with unexpected ingredients and a unique twist. We create luxurious scents for bath, body, and home, and are committed to providing a welcoming and inclusive work environment that values and respects the contributions of all our employees.

Equal Opportunities Employer

At Estee Lauder Companies, we are committed to being the most inclusive and diverse beauty company in the world, and to being both the employer of choice for diverse talent and the brand of choice for our global consumers. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.



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