Residential Liaison Officer

2 weeks ago


Diss, Norfolk, United Kingdom Sanctuary Group Full time

About the Position:

We are recruiting for a Residential Liaison Officer to join our team at Rush House, Diss.

As a Residential Liaison Officer, you will be responsible for liaising with customers, providing support and guidance, and ensuring their needs are met.

Key responsibilities include being a first point of contact for customer queries, developing strong relationships with customers, and handling challenging situations effectively.

In addition, you will be responsible for maintaining accurate records, reporting incidents, and participating in training and development opportunities.

You will work closely with other teams to ensure the delivery of high-quality services, and maintain confidentiality and professionalism at all times.

About You:

We are looking for someone with experience of working with vulnerable adults, preferably in a residential setting.

You should have good communication and interpersonal skills, ability to work independently and as part of a team, and a commitment to delivering excellent customer service.

What We Offer:

  • Competitive hourly rate of £11.61
  • Opportunities for career progression and professional development
  • Supportive and inclusive work environment
  • Access to comprehensive training and development programs
  • Benefits package, including pension scheme and life assurance


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