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Sales Support Associate with Advanced Data Management

2 months ago


Birmingham, Birmingham, United Kingdom Page Group Full time

About the Role

This exciting opportunity has arisen for a Sales Support Associate to join our dynamic team at Page Group. As a key member of our Sales Support team, you will play a vital role in managing and organizing data, ensuring seamless proposal creation and contract management using Excel and Salesforce.

Key Responsibilities

  • Manage and organize data from various sources, including Salesforce, to ensure accuracy in spreadsheets and proposals.
  • Import, format, and sense-check data in proposal templates, preparing documents for account managers and customers.
  • Process and review customer feedback, supporting the back-and-forth communication between stakeholders.
  • Follow established processes for quote creation, service contract decommissioning, and order creation in Salesforce.
  • Identify and communicate any data anomalies to relevant stakeholders, providing clear explanations and seeking solutions.
  • Collaborate with the Sales Support team, working in a hybrid environment with a mix of office and remote work.

Requirements

  • Proficient in MS Excel, including data entry, sorting, and using simple formulas like VLookup.
  • Strong attention to detail and accuracy in repetitive tasks.
  • Effective communication skills, comfortable interacting with various business levels (e.g., Account Managers, Business Analysts).
  • Experience with any CRM system, for example Salesforce or HubSpot is a plus (training provided if needed).
  • Ability to work autonomously and as part of a team, with experience in hybrid work environments.

What We Offer

  • Numerous internal growth opportunities.
  • The opportunity to work in a vibrant and innovative industry.
  • A supportive, team-oriented work environment.
  • Work-life balance policies with ability to work from home on a hybrid basis.