Senior Care Operations Manager

4 days ago

East Dereham, Norfolk, United Kingdom Sense Full time

Overview

Sense is seeking a highly skilled and experienced Care Manager to lead our residential service in Dereham. As a key member of our team, you will be responsible for overseeing the day-to-day operations of the service, ensuring it meets organizational and CQC standards.

Key Responsibilities

  • Manage the residential service, ensuring it provides high-quality support to individuals with complex needs.
  • Lead a team of Deputy Managers and Support Workers, providing guidance and support to achieve organizational goals.
  • Collaborate with the adjoining services to ensure seamless support for individuals.
  • Develop and implement strategies to improve service delivery and outcomes.

Requirements

  • Proven experience in managing care services, with a strong understanding of residential and supported living services.
  • NVQ Level 5 Diploma in Leadership for Health and Social Care or willingness to work towards it.
  • Experience of using British Sign Language (BSL) or holding a BSL or Makaton qualification is desirable.
  • Experience of supporting individuals with challenging behavior, epilepsy, or administering PEG, BNS, or Buccolam is desirable.

Benefits

  • 24 days' holiday + bank holidays, increasing with length of service.
  • Free DBS Check.
  • Free access to over 100 online and face-to-face training.
  • On-going development opportunities.
  • Flexible working and family-friendly policies.
  • Employee referral scheme.
  • Health and well-being support.
  • Pension Scheme.
  • Discount scheme.
  • Headspace app - free access for all employees to mindfulness application.

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