Security Installation Technician

23 hours ago


Aylesbury, Buckinghamshire, United Kingdom Johnson Controls Full time

Company Overview

At Johnson Controls, we're committed to safeguarding what's precious to people. We've been protecting over 210,000 UK properties and welcoming more than 2,000 new customers each month.

About the Role

This is an exciting opportunity for a skilled technician to join our team as a Customer Solutions Technician. As a key member of our security solutions team, you'll play a vital role in delivering exceptional customer experiences and ensuring the smooth installation of our state-of-the-art security systems.

Job Description

  • Install and commission advanced security systems, including intruder alarms, video doorbells, and CCTV systems, at residential customer premises.
  • Deliver outstanding customer service by providing personalized support and resolving issues efficiently.
  • Maintain a high level of professionalism, reliability, and trustworthiness, with excellent communication and problem-solving skills.
  • Promote Johnson Controls as a market leader by showcasing our brand values and positive image.
  • Accurately record and document work activities, mileage, expenses, and timesheets.

Essential Skills and Qualifications

  • Fully licensed driver with manual UK driving license.
  • Ability to climb ladders, work at height, and carry out tasks that require physical stamina.
  • Practical experience working with hand tools, power tools, and technology.
  • Excellent communication and relationship-building skills, with a focus on customer satisfaction.
  • Able to pass a security check prior to commencing employment.

Preferred Qualifications

  • Previous electrical experience or relevant certifications.
  • Experience installing/servicing security systems in residential environments.

What We Offer

  • A competitive basic salary (£25,000 - £35,000 per annum) and bonus scheme.
  • A comprehensive pension plan.
  • A company van, uniform, and tools.
  • Ongoing personal development and training opportunities.


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