Satisfaction and Service Manager
1 week ago
We are seeking a skilled Order Fulfillment Coordinator to join our dynamic team at Cosmos Solutions Group. As a key member of our operations, you will be responsible for ensuring customer satisfaction and delivering exceptional service.
Key Responsibilities:- Manage customer orders and deliveries, including stock management and paperwork preparation.
- Book couriers as needed to ensure timely deliveries.
- Create product codes and set up suppliers in internal systems.
- Provide excellent customer service by understanding and addressing customer needs and concerns.
- Maintain a deep knowledge of our products and services to assist customers effectively.
- Process and manage customer orders, returns, and queries with accuracy and attention to detail.
- Liaise with internal teams to escalate and resolve complex customer issues.
- Document customer interactions and maintain accurate records in the CRM system.
- Build and maintain relationships with new and existing customers and suppliers.
- Assist with costing and coding exercises to support business growth.
- Provide proof of delivery (PODs) and estimated times of arrival (ETAs) as required.
- Prior experience in a customer service role is advantageous but not essential.
- Proficient in Excel and Outlook.
- Strong problem-solving skills with the ability to remain calm under pressure.
- High attention to detail and a commitment to maintaining accurate records.
- A proactive and customer-focused approach with a dedication to excellence.
- Ability to thrive in a collaborative, team-oriented environment.
- Strong organizational skills with the ability to prioritize tasks and meet deadlines effectively.
Estimated Salary: $65,000 - $85,000 per year
-
Children's Service Manager
3 weeks ago
Bradford, Bradford, United Kingdom Service Care Solutions Ltd Full timeAbout Us:Service Care Solutions Ltd is a leading provider of healthcare and education services, committed to delivering high-quality support to vulnerable individuals and communities.Our Approach:We prioritize empathy, understanding, and compassion in all aspects of our work, striving to make a positive difference in people's lives.We invest in our staff,...
-
Performance Services Manager
3 days ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeAbout the RoleWe are looking for a talented individual to fill the position of Director of Performance Services at Yorkshire Water.In this role, you will be responsible for managing the performance of our teams and developing strategies to improve operational efficiency and customer satisfaction.The ideal candidate will have experience in managing...
-
Service Delivery Manager
6 days ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeService Delivery Manager RoleWe are seeking an experienced Service Delivery Manager - Yorkshire to lead our NEC service delivery team. As a key member of our organization, you will be responsible for managing NEC services, ensuring seamless delivery and customer satisfaction.Key Responsibilities:Effective management of NEC services to meet business...
-
Afternoon Service Manager
3 weeks ago
Bradford, Bradford, United Kingdom Pizza Hut (UK) Full timeAs an Afternoon Service Manager at Pizza Hut Delivery, you will play a vital role in ensuring the smooth operation of our afternoon shifts. Your primary responsibility will be to lead and motivate your team to deliver exceptional customer service and achieve sales targets.Key Responsibilities:Lead and motivate your team to achieve sales targets and improve...
-
CQC Compliant Service Manager
2 weeks ago
Bradford, Bradford, United Kingdom Kizuna Recruitment Full timeJob Description:">We are seeking an experienced and accomplished CQC Compliant Service Manager to join our team in Bradford. As part of our esteemed family-run care provider, you will be responsible for ensuring the seamless delivery of our services, meeting the highest standards of care and regulatory compliance.">About the Role:">Regulatory Compliance:...
-
Customer Service Operations Manager
2 weeks ago
Bradford, Bradford, United Kingdom E3 Recruitment Full timeWe are a trusted supplier to Oil and Gas, Rail, Mining, and Energy industries with 75 years of experience in designing and manufacturing innovative technologies for Electrical infrastructures.Our company is currently seeking an experienced Customer Service Operations Manager to join our global team of over 2,000 professionals.Key Responsibilities:To oversee...
-
Service Delivery Director
4 weeks ago
Bradford, Bradford, United Kingdom Axon Moore Full timeAxon Moore is a dynamic organization that values exceptional customer experiences. We are looking for a skilled Service Delivery Director to lead our customer service team and drive business growth.About the Role:Job Summary: The successful candidate will be responsible for overseeing daily operations, managing a team of customer service representatives, and...
-
Dining Services Executive
2 weeks ago
Bradford, Bradford, United Kingdom Chartwells Full timeDining Services ExecutiveWe are seeking an experienced Dining Services Executive to join our team at Chartwells. This is an exciting opportunity to take on a senior leadership role and drive business growth while maintaining exceptional customer service standards.About the Role:As a Dining Services Executive, you will be responsible for leading and managing...
-
Sales and Service Operations Leader
1 week ago
Bradford, Bradford, United Kingdom E3 Recruitment Full timeE3 Recruitment is seeking a Sales and Service Operations Leader to join our global team of over 2,000 professionals. As a leader in the industry, we provide high-quality after-sales services to our customers worldwide.The Sales and Service Operations Leader will be responsible for leading and managing a team of customer service representatives to ensure...
-
Customer Service Representative
3 months ago
Bradford, Bradford, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Bradford, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Sales and Service Director
1 week ago
Bradford, Bradford, United Kingdom Sapphire Retail International Full timeSapphire Retail International invites applications for the position of Sales and Service Director at our Bradford, UK store. The successful candidate can expect a salary of approximately £58,000 per annum.This leadership role requires a skilled professional with experience in retail operations, who can drive business growth through exceptional customer...
-
Senior Service Advisor Lead
4 weeks ago
Bradford, Bradford, United Kingdom JCT600 Full timeAbout the Role:This is an exciting opportunity for a motivated and results-driven individual to take on a leadership role within our service department. As a Senior Service Advisor, you will lead by example, setting high standards for yourself and your team members. Your expertise and guidance will play a critical role in driving customer satisfaction and...
-
Dementia and Elderly Care Professionals
1 month ago
Bradford, Bradford, United Kingdom Service Care Solutions Ltd Full timeAs a Clinical Care Specialist at Service Care Solutions Ltd, you will be responsible for delivering exceptional care to our residents in Bradford. This role offers a unique opportunity to grow professionally and personally, working in a supportive environment that prioritises resident well-being and satisfaction.About the Role:Work closely with...
-
Senior Assistant Manager
1 week ago
Bradford, Bradford, United Kingdom Service Care Solutions Full time**Job Overview:** As a Senior Assistant Manager at Service Care Solutions in Bradford, you will be responsible for assisting the Manager in leading the team, supervising staff, and ensuring the smooth operation of our approved premises. This is an exciting opportunity to make a tangible impact and lead by example.**Key Responsibilities:*Lead by example and...
-
NEC Service Delivery Expert
6 days ago
Bradford, Bradford, United Kingdom Yorkshire Water Full timeCompany OverviewYorkshire Water, a prominent water utility company based in the Yorkshire region of England, is seeking an experienced Nec Service Delivery Expert. Job Description:The successful candidate will be responsible for managing NEC services, ensuring seamless delivery and customer satisfaction.Key Responsibilities:Effective management of NEC...
-
Bradford Management Position
1 week ago
Bradford, Bradford, United Kingdom Service Care Solutions Full timeAbout the Role:We are seeking an experienced Deputy Manager to join our team at Service Care Solutions in Bradford. This dynamic role offers a unique opportunity to lead, support, and guide both staff and clients in line with our Christian mission and values.This position is integral to our commitment to providing a Christ-centred environment where clients...
-
Customer Service Representative
2 months ago
Bradford, Bradford, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Bradford, United Kingdom. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Key Responsibilities:Respond to customer inquiries via...
-
Client Relationship Manager
2 months ago
Bradford, Bradford, United Kingdom beBee Professionals Full time £30,000 - £45,000As a Client Relationship Manager at beBee Professionals, you will be responsible for managing a portfolio of existing clients, driving revenue growth, and ensuring customer satisfaction through excellent service.Key Responsibilities:Manage client relationships to ensure their needs are met.Identify and develop new business opportunities with potential...
-
Hospitality Management Leader
1 week ago
Bradford, Bradford, United Kingdom Chartwells Full timeHospitality Management LeaderWe are seeking an experienced Hospitality Management Leader to join our team at Chartwells. This is an exciting opportunity to take on a senior leadership role and drive business growth while maintaining exceptional customer service standards.About the Role:As a Hospitality Management Leader, you will be responsible for leading...
-
Support Services Coordinator
2 months ago
Bradford, Bradford, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Support Services Coordinator to provide exceptional customer service and support at beBee Professionals in Bradford, United Kingdom.Key Responsibilities:Handle incoming calls, emails, and chat queries from customers.Provide accurate information regarding products and services.Resolve customer issues efficiently and escalate when...