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Front Office Manager
1 month ago
We are seeking a highly motivated and experienced Front Office Manager to join our team at Cycas Hospitality. As a key member of our management team, you will be responsible for leading our front office team to deliver exceptional guest experiences.
Reporting to the Senior Duty Manager, you will be responsible for motivating and coaching your colleagues to deliver our world of care promise. You will also be responsible for maintaining a positive atmosphere across our teams and ensuring that our guests have a memorable stay with us.
Key Responsibilities- Lead the front office team to deliver exceptional guest experiences
- Motivate and coach colleagues to deliver our world of care promise
- Maintain a positive atmosphere across our teams
- Ensure that our guests have a memorable stay with us
- Excellent communication skills
- Love for making guests stays memorable
- Experience in training and developing teams
- Proactive and efficient in completing tasks
- Proficiency with MEWS preferred but not essential
- Full Time £30,282.00 per annum
- Exclusive employee discounted rate to Cycas managed hotels
- Reward & Celebration program
- Opportunity to grow & develop in and with a hotel management company with multiple hotel brands across Europe
- Free Healthcare plan
- Pension
- Continuous paid Training & Development opportunities
- We take having fun seriously