Sales Assistant

3 weeks ago

Carlisle, Cumbria, United Kingdom British Heart Foundation Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team in Carlisle. As a Sales Assistant, you will be at the forefront of delivering exceptional customer service and promoting our charity's mission.

Key Responsibilities
  • Engage with customers, providing a first-class service experience and promoting our charity's mission
  • Organise and merchandise donated stock creatively to maximise sales potential
  • Collaborate with our E-Commerce team to maximise online sales
  • As a Keyholder, you will be the go-to person when there isn't a manager on duty, keeping the store running and ensuring our customers have a great experience
What We're Looking For
  • A passion for delivering exceptional customer service and promoting our charity's mission
  • Previous retail experience is not essential, but a positive attitude and energy are a must
  • Confidence within a team environment and comfortable guiding the activity of volunteers on the shop floor
  • Able to work well under pressure and on your own initiative in a dynamic and fast-paced environment
  • Attention to detail in everything you do
  • Positive, creative, confident, customer service-focused, and passionate about sustainability
  • Comfortable with technology and able to use a till, PC, smartphone, and email with ease
About Us

The British Heart Foundation is a leading charity that funds research into heart and circulatory diseases. We have over 700 stores across the UK, and our mission is to fund lifesaving research and support those affected by heart and circulatory diseases.

We are committed to creating an inclusive and diverse workplace, where everyone feels valued and supported. We offer a range of benefits, including 38 days' annual leave, holistic support leave, and a pension scheme.

Why Join Us?

We offer a unique opportunity to work for a charity that makes a real difference to people's lives. As a Sales Assistant, you will be part of a dynamic team that is passionate about delivering exceptional customer service and promoting our charity's mission.

We are committed to supporting your career development and offer a range of training and development opportunities. If you are passionate about customer service, sustainability, and making a difference, we would love to hear from you.

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