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Store Management Leader

1 month ago

Sevenoaks, Kent, United Kingdom British Heart Foundation Full time
Transform Lives through Retail Excellence

We are seeking an exceptional Assistant Store Manager to join our dynamic team in Sevenoaks, Kent. If you're passionate about delivering outstanding customer experiences and driving sales growth, this could be the perfect opportunity for you.

About the Role:

  • As a key member of our store management team, you will support the Store Manager in overseeing daily operations and take charge when they are absent.
  • You will inspire and motivate staff to deliver exceptional customer service, ensuring every interaction is memorable and rewarding.
  • In collaboration with the Store Manager, you will work towards achieving sales targets, maintaining high visual merchandising standards, and maximizing sales across physical and digital channels.
  • You will also contribute to the recruitment and development of volunteers, fostering a positive and inclusive store environment.
  • Your flexibility will be crucial, as you may be required to work weekends and Bank Holidays on a rota basis.

About You:

  • You possess experience in a customer-facing role and have supervisory skills, ideally within the retail sector.
  • Commercially driven, you can encourage new ideas and approaches to drive sales growth.
  • You have an inclusive approach to developing teams and a passion for delivering exceptional customer service and achieving high retail standards.
  • Results-driven, yet mindful of the right approach, you understand the importance of balancing efficiency with effectiveness.

What We Offer:

  • A competitive salary of £25,000 - £30,000 per annum, depending on experience.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A comprehensive benefits package, including 38 days' annual leave, holistic support leave, enhanced family policies, and a pension scheme with employer contribution.
  • Access to exclusive discounts with leading retailers, cycle-to-work scheme, and gym membership offers.

Join Our Team:

We value diversity, equality, and inclusion at the British Heart Foundation. As an equal opportunities employer, we welcome applications from candidates who share our commitment to creating a workplace where everyone can succeed.