Coffee Industry Business Development Manager

1 month ago


Kingston Upon Thames, United Kingdom Mercanta Ltd. Full time

Mercanta Ltd. is a renowned importer of green coffee with a strong focus on quality and relationships. Our company has been in operation since 1996, sourcing a vast array of coffees from over twenty producing countries and distributing them to a network of small to medium-sized boutique coffee roasters globally.

We are part of the ECOM Group, with offices across multiple jurisdictions, aiming to deliver sustainably sourced, specialty-grade coffee with a bespoke account management service to as many roasters as possible. Due to our ambitious growth plans, we are seeking a motivated individual to join our Sales Team in the United Kingdom and Europe.

The successful candidate will be based at our Group Headquarters in London, receiving comprehensive training from our experienced team and the opportunity to study at our state-of-the-art training centre. Ideally, applicants should have 1-3 years of sales experience within the commodities sector.

Key Responsibilities:

  • Manage a portfolio of current roaster accounts across the UK & EU, ensuring excellent customer service and relationship building.
  • Research and develop potential new roaster accounts across the UK & EU, identifying opportunities for growth and expansion.
  • Conduct daily quality control of offer, pre-shipment, and arrival samples (cupping), maintaining the highest standards of quality.
  • Assist with demand planning and procurement from over 20 origins globally, ensuring timely and efficient delivery.
  • Support the logistics team with client communication and deliveries, providing exceptional customer service.
  • Help plan and execute events, ranging from global trade shows to client visits and local tasting sessions, showcasing our expertise and products.

Requirements:

  • Bachelor's degree or equivalent industry experience.
  • 1-3 years of client-facing sales experience in commodities, with a genuine interest in coffee and sustainable supply chains.
  • Resilience and determination to succeed in a competitive environment, with excellent communication, decision-making, and negotiation skills.
  • A team player willing to assist colleagues beyond their job description, with a willingness to travel and participate in trade shows.
  • Proficiency in Microsoft Office and SAP ByDesign, with fluency in English, both written and spoken.

The role offers a competitive salary, commission, and benefits package, estimated to be around £40,000 - £60,000 per annum, depending on experience.



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