Interior Design Customer Service Ambassador
5 days ago
About Pure White Lines
We are a Gorgeous Interiors brand known for our stunning chandeliers, statement lighting, and beautiful interiors pieces. Our team is dedicated to providing exceptional customer service.
Job Summary:
We are seeking a skilled Customer Service Specialist to be the first point of contact for our customers. As an Interior Design Customer Service Ambassador, you will provide support via phone, email, and in-person interactions. Your primary focus will be on delivering outstanding customer experiences while working collaboratively with our team.
Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Provide product information, recommendations, and solutions to meet customer needs.
- Process orders, resolve issues, and manage returns.
- Collaborate with colleagues to achieve sales goals and drive business growth.
- Stay up-to-date on product knowledge, industry trends, and company policies.
Requirements:
To succeed in this role, you must have excellent communication skills, a friendly demeanor, and the ability to multitask. You should be highly organized, proactive, and results-driven. Previous customer-facing experience is preferred but not required.
Benefits:
As a valued member of our team, you can expect a competitive salary between $50,000 - $65,000 per year, depending on your level of experience, plus additional benefits including medical, dental, and vision coverage, paid time off, and opportunities for professional development.
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