Workplace Experience Specialist

1 week ago


Guildford, Surrey, United Kingdom AQA and AQA Affiliates Full time

About the Role

We are seeking a skilled Workplace Experience Specialist to join our team at AQA and AQA Affiliates. As a Workplace Experience Specialist, you will play a key role in providing a customer-centric workplace experience, ensuring the site is always ready to welcome clients.

Key Responsibilities

  • Manage facilities service desk operations
  • Coordinate events and meetings
  • Set up meeting rooms and provide AV and technology support
  • Provide hospitality services and assist with site maintenance
  • Liaise with suppliers and support emergency response efforts

What We Offer

  • Training in our systems to get you set up for success
  • 25 days annual leave, rising a day per year for your first five years, plus Bank Holidays and additional closure days at Christmas
  • A welcoming team environment and access to discounted eateries on the University campus
  • Private medical insurance through BUPA
  • Access to an incredible pension scheme with employee and employer contributions jointly totalling up to 18.5%

Requirements

  • A customer-first attitude and eagerness to provide friendly, professional service
  • Admin and computer skills, including familiarity with Microsoft Office
  • Willingness to take on hands-on tasks and balance customer needs with daily tasks
  • Strong communication skills and a proactive, can-do attitude
  • Attention to detail and basic troubleshooting skills for resolving simple technical issues

How to Apply

Read the full job description and upload your most recent CV and a cover letter detailing how your skills and experience align with this role.



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