Workplace Experience Specialist
1 week ago
About the Role
We are seeking a skilled Workplace Experience Specialist to join our team at AQA and AQA Affiliates. As a Workplace Experience Specialist, you will play a key role in providing a customer-centric workplace experience, ensuring the site is always ready to welcome clients.
Key Responsibilities
- Manage facilities service desk operations
- Coordinate events and meetings
- Set up meeting rooms and provide AV and technology support
- Provide hospitality services and assist with site maintenance
- Liaise with suppliers and support emergency response efforts
What We Offer
- Training in our systems to get you set up for success
- 25 days annual leave, rising a day per year for your first five years, plus Bank Holidays and additional closure days at Christmas
- A welcoming team environment and access to discounted eateries on the University campus
- Private medical insurance through BUPA
- Access to an incredible pension scheme with employee and employer contributions jointly totalling up to 18.5%
Requirements
- A customer-first attitude and eagerness to provide friendly, professional service
- Admin and computer skills, including familiarity with Microsoft Office
- Willingness to take on hands-on tasks and balance customer needs with daily tasks
- Strong communication skills and a proactive, can-do attitude
- Attention to detail and basic troubleshooting skills for resolving simple technical issues
How to Apply
Read the full job description and upload your most recent CV and a cover letter detailing how your skills and experience align with this role.
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