Senior IT Infrastructure Manager

2 weeks ago


London, Greater London, United Kingdom GlobalServersUK Full time

We are GlobalServersUK, a leading web hosting services provider. Our mission is to make life easier for website developers and their customers.

**Job Overview**

We have an exciting opportunity for a skilled Technical Support Specialist to join our team in London or Andhra Pradesh. As a key member of our support team, you will be responsible for managing and supporting our entire IT infrastructure.

**Key Responsibilities**

  • Managing and Supporting the Entire IT Infrastructure.
  • Managing and supporting Web Hosting and Email Hosting.
  • Managing and Monitoring Web Hosting Panel like C Panel, Plesk Panel, etc.
  • Resolving IT Help Desk Calls and resolving Client problems remotely through Team Viewer/remote assistance or providing onsite support based on the type of problem.

**Requirements**

  • At least 1+ years of Technical Support experience in a web development firm or any other.
  • Have a proven track record as a Technical Support handling a high-pressure environment.
  • Ability to handle Local and International customers over Phone, Email, etc.
  • Have a solid technical understanding of web technologies.

**What We Offer**

  • Salary: £40,000 - £60,000 per annum.
  • Performance bonus.
  • Yearly bonus.


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