Senior IT Infrastructure Manager
2 weeks ago
We are GlobalServersUK, a leading web hosting services provider. Our mission is to make life easier for website developers and their customers.
**Job Overview**
We have an exciting opportunity for a skilled Technical Support Specialist to join our team in London or Andhra Pradesh. As a key member of our support team, you will be responsible for managing and supporting our entire IT infrastructure.
**Key Responsibilities**
- Managing and Supporting the Entire IT Infrastructure.
- Managing and supporting Web Hosting and Email Hosting.
- Managing and Monitoring Web Hosting Panel like C Panel, Plesk Panel, etc.
- Resolving IT Help Desk Calls and resolving Client problems remotely through Team Viewer/remote assistance or providing onsite support based on the type of problem.
**Requirements**
- At least 1+ years of Technical Support experience in a web development firm or any other.
- Have a proven track record as a Technical Support handling a high-pressure environment.
- Ability to handle Local and International customers over Phone, Email, etc.
- Have a solid technical understanding of web technologies.
**What We Offer**
- Salary: £40,000 - £60,000 per annum.
- Performance bonus.
- Yearly bonus.
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