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Restaurant and Bar Manager
2 months ago
We are seeking an experienced and skilled Food and Beverage Manager to join our team at the Copthorne Hotel Manchester. As a key member of our management team, you will be responsible for ensuring the smooth operation of our food and beverage outlets, providing exceptional customer service, and leading a high-performing team.
Key Responsibilities- Plan and organize all food and beverage operations on a daily basis to ensure efficient and effective service delivery.
- Manage and motivate a team of food and beverage staff to deliver outstanding customer service and achieve sales targets.
- Monitor and report on key performance indicators, including sales, customer satisfaction, and staff performance.
- Collaborate with the operations manager and other members of the management team to ensure seamless communication and effective decision-making.
- Respond to customer feedback and complaints in a professional and timely manner.
- Participate in duty management shifts and contribute to the overall success of the hotel.
- Strong leadership and management skills, with experience in food and beverage operations.
- Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
- Proven track record of achieving sales targets and improving customer satisfaction.
- Ability to work effectively in a fast-paced environment and make sound decisions under pressure.
- Knowledge of food and beverage operations, including menu planning, inventory management, and staff training.
The Copthorne Hotel Manchester is a 4-star hotel located in the heart of Salford Quays, offering stunning views of the Manchester skyline. We are part of the Millennium Hotels and Resorts group, a global hospitality company with a portfolio of over 120 hotels worldwide.
We offer a competitive benefits package, including career development opportunities, employee discounts, and a range of perks and rewards. If you are a motivated and experienced food and beverage professional looking for a new challenge, we would love to hear from you.