Account Manager

3 weeks ago

Tamworth, Staffordshire, United Kingdom Brakes Full time
Job Opportunity

Brakes UK is seeking a skilled Account Manager to join their remote contact centre team. As an Account Manager, you will be responsible for the retention, growth, and development of a portfolio of customers.

Key Responsibilities:

  • Develop profitable sales growth across existing customer base by:
  • Understanding customer needs and preferences
  • Identifying new business opportunities and working collaboratively with colleagues to convert and onboard them
  • Proactively managing customer retention and reducing churn
  • Growing share of wallet and building a pipeline across product categories
  • Up-to-date product and service knowledge
  • Actively managing risk within the customer base, including lost sales and credit exposure
  • Developing account plans and contact strategy to maximise customer contact and foster robust customer relationships
  • Commercially aware and able to interrogate, interpret, and act upon various data sources

What You'll Get:

  • A competitive salary
  • Huge discounts on Brakes' products
  • Generous holiday allowance and pension
  • Recognition awards and incentives
  • Real career opportunities within Sysco, the world's leading foodservice business

Requirements:

  • Previous experience in a structured sales or telesales environment
  • Results-oriented and able to deliver against targets in a competitive marketplace
  • Excellent communication and negotiation skills
  • Ability to work under pressure and manage multiple priorities
  • Confident user of Microsoft Office applications

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