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Receptionist - Customer Service Representative

2 months ago

West End, United Kingdom Corus Consultancy Full time
Job Description

**Job Title:** Receptionist - Customer Service Representative

**Job Summary:** We are seeking a highly skilled and experienced Receptionist to join our team at Corus Consultancy. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and supporting the administration team.

Key Responsibilities:

  • Provide exceptional customer service to clients, visitors, and colleagues, ensuring a positive and welcoming experience.
  • Manage front desk operations, including answering phone calls, responding to emails, and handling visitor inquiries.
  • Support the administration team with tasks such as data entry, filing, and document management.
  • Assist with event planning and coordination, including setup and teardown.
  • Develop and maintain relationships with clients and stakeholders, ensuring their needs are met and exceeded.
  • Work collaboratively with the team to achieve business objectives and improve customer satisfaction.
  • Perform other administrative tasks as required, such as data entry, filing, and document management.

Requirements:

  • Experience working in a high-profile environment, preferably in a customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, colleagues, and stakeholders.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
  • High level of Microsoft Office application knowledge and experience.
  • Previous experience in a general reception, customer service, and administration role is preferred.
  • Ability to work independently and as part of a team, with a flexible and positive attitude.
  • Commitment to providing exceptional customer service and exceeding client expectations.

What We Offer:

  • A competitive hourly rate of £13.50.
  • The opportunity to work with a dynamic and growing company, Corus Consultancy.
  • A supportive and collaborative team environment.
  • Professional development and training opportunities.