Workshop Operations Manager
3 weeks ago
£45,000 per annum salary is available for this exciting opportunity to join Pembrook Resourcing as a Workshop Controller in our dynamic aftersales department.
We are seeking a skilled and experienced individual to oversee the efficient operation of our client's workshop. The successful candidate will be responsible for maintaining high standards in customer reception and displays, ensuring they meet manufacturer quality objectives.
About the RoleThis challenging role involves developing staff to achieve maximum customer satisfaction and working closely with the Group Aftersales Manager to celebrate and achieve personal objectives.
- Celebrating and achieving personal objectives in collaboration with the Group Aftersales Manager.
- Maintaining high standards in customer reception and displays, ensuring they meet manufacturer quality objectives.
A strong communicator with exceptional organisational and prioritisation skills is essential for success in this role.
Key ResponsibilitiesThe ideal candidate will possess excellent technical knowledge gained in the retail motor industry, alongside previous management experience in a similar role. We would consider a technician looking to progress into a leadership position.
A proactive 'can-do' attitude, multitasking, and switching between tasks efficiently are key skills required for this position.
- Take initiative and ownership of issues.
- Multitask and switch between tasks efficiently.
- Show willingness to learn and stay up-to-date with product and technical information.
This role requires someone who can thrive in a high-pressure environment, hold a full valid UK driving licence, and be eligible to work in the UK.
RequirementsWe require a team player who offers support and help to others. Previous experience in managing resources effectively, monitoring staff and workshop performance, and allocating work to technicians based on skill mix is desirable.
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