Fleet Operations Manager

1 day ago


Milton Keynes, United Kingdom Dawsongroup Plc Full time

Fleet Operations Manager

As a key member of our Milton Keynes team, we are seeking a highly organized and dedicated individual to take on the role of Fleet Operations Manager.

This challenging position offers a wide range of responsibilities that will keep you engaged and motivated every day.

Main Responsibilities:

  • Supporting the Branch Manager with various people management duties.
  • Maintaining high customer service standards and addressing customer needs promptly.
  • Ensuring compliance across the rental desk in line with operational procedures and policies outlined in the Dawsongroup Vans Operating Manual.
  • Providing reception services for Company personnel, drivers, and customers, ensuring visitors are attended to efficiently.
  • Managing branch correspondence by opening, sorting, distributing incoming emails and post, as well as preparing outgoing mail.
  • Drafting reports, letters, and emails and compiling credit checks or driver documentation for the Branch Manager as needed.
  • Processing bookings, rental agreements, and breakdown reports and raising invoices with proper order numbers.
  • Updating customer records and system databases with information, including mileage for servicing purposes.
  • Coordinating vehicle repairs and servicing by locating local dealers and repair agents.

Requirements:

  • A confident communicator with excellent telephone manner.
  • Highly organized, with strong administrative skills.
  • Candidates must have strong IT skills and a good working knowledge of Microsoft Office packages.
  • Able to thrive under pressure and manage multiple tasks effectively.

The estimated salary for this role is £40,000 - £50,000 per annum, depending on experience. Estimated annual salary may vary based on your skills and qualifications. Salary Estimate: £42,500 - £47,000. The final decision lies with the company.



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