Fleet Operations Manager
1 day ago
Fleet Operations Manager
As a key member of our Milton Keynes team, we are seeking a highly organized and dedicated individual to take on the role of Fleet Operations Manager.
This challenging position offers a wide range of responsibilities that will keep you engaged and motivated every day.
Main Responsibilities:
- Supporting the Branch Manager with various people management duties.
- Maintaining high customer service standards and addressing customer needs promptly.
- Ensuring compliance across the rental desk in line with operational procedures and policies outlined in the Dawsongroup Vans Operating Manual.
- Providing reception services for Company personnel, drivers, and customers, ensuring visitors are attended to efficiently.
- Managing branch correspondence by opening, sorting, distributing incoming emails and post, as well as preparing outgoing mail.
- Drafting reports, letters, and emails and compiling credit checks or driver documentation for the Branch Manager as needed.
- Processing bookings, rental agreements, and breakdown reports and raising invoices with proper order numbers.
- Updating customer records and system databases with information, including mileage for servicing purposes.
- Coordinating vehicle repairs and servicing by locating local dealers and repair agents.
Requirements:
- A confident communicator with excellent telephone manner.
- Highly organized, with strong administrative skills.
- Candidates must have strong IT skills and a good working knowledge of Microsoft Office packages.
- Able to thrive under pressure and manage multiple tasks effectively.
The estimated salary for this role is £40,000 - £50,000 per annum, depending on experience. Estimated annual salary may vary based on your skills and qualifications. Salary Estimate: £42,500 - £47,000. The final decision lies with the company.
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