Technical Sales Specialist
4 weeks ago
Role Overview
The Technical Sales Specialist will be responsible for generating quotations and drawings from customer enquiries. This role requires a self-motivated and organised individual with the ability to adapt to change and prioritise tasks to meet the demands of a dynamic office environment.
Key Responsibilities
- Handling customer enquiries via email and telephone in a timely and professional manner.
- Managing quotations and drawings, including project reviews and quote chasing to ensure maximum business opportunities.
- Logging all enquiries, quotes, and orders on to the CRM database.
- Producing and pricing quotations on a range of products using in-house drawing software.
- Maintaining good relationships with customers.
- Providing technical support to customers within an acceptable timeframe.
- Assisting customers with order updates and general information.
- Utilising office software, including email, spreadsheets, and databases.
- Handling personal data in accordance with the organisation's data protection policy.
- Carrying out additional tasks as reasonably instructed or required.
Requirements
- Excellent organisational and time management skills.
- Proficiency with Microsoft Outlook, Office, and Excel.
- Attention to detail.
- Flexibility and adaptability to changing workloads.
- A problem-solving approach to work.
- AutoCAD experience is a bonus.
- Full training will be provided on all software and procedures.
- Excellent communication and interpersonal skills.
- A positive and results-driven attitude.
- Ability to work effectively in a team environment.
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