Senior Housing Support Lead

3 days ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV-Library Full time

Senior Housing Support Lead

Job Summary:

This is a senior role within our housing support team, providing higher levels of support to adults. The successful candidate will have experience working with vulnerable adults and be able to manage incidents effectively.

Key Responsibilities:

  1. Act as a peripatetic lead, providing direct input and support on practice, performance, or quality matters across services.
  2. Coordinate and deliver service improvement plans for a service or group of services, working collaboratively with the Quality team and Service Leads.
  3. Work with the Quality and Safeguarding Team to develop and implement procedures and toolkits related to supporting service users with higher needs.
  4. Advise teams on effective incident management, practice, and reporting, including local authorities and children's teams.
  5. Provide operational expertise to inform policy and procedure reviews.

Requirements:

  1. Contribute towards meeting team performance targets, taking accountability for relevant metrics such as voids, arrears, and outcome achievement.
  2. Be an operational subject matter expert on safeguarding, compliance, health and safety, and support practice.
  3. Participate in on-call rota's as required.
  4. Familiarity with computer-based packages.

Benefits:

  1. A dynamic team delivering results for those we support.
  2. A commitment to your professional development.
  3. Competitive benefits, including generous annual leave, occupational sick pay, and more.


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