IT Operations Team Leader

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Castles and Coasts Housing Association Limited Full time

Castles & Coasts Housing Association is seeking a skilled IT Operations Team Leader to lead our Technical Operations Team. As a key member of our team, you will be responsible for ensuring excellent service desk delivery, supporting colleagues in the use of our business systems and applications. You will have experience in service desk management, supporting technical colleagues in a collaborative environment, and driving continuous service improvement.

Key responsibilities include:

  • Leading the Technical Operations Team to deliver exceptional service desk support
  • Collaborating with technical colleagues to resolve complex technical issues
  • Driving continuous service improvement and contributing to the successful delivery of IT

We offer a competitive salary of £41,027 - £45,262 per annum, as well as a range of benefits including company pension, cycle to work scheme, and health & wellbeing programme.



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