Senior Quality Assurance Specialist

4 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom Smiths Detection Inc Full time

Job Title: Senior Quality Assurance Specialist

Job Summary:

We are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Smiths Detection Inc. The successful candidate will play a critical role in ensuring compliance with applicable standards, regulatory and customer requirements, and achieving our functional and site objectives.

Key Responsibilities:

  • Assist the Quality Manager in the development and ongoing management of the company QMS, including documentation and process reviews.
  • Investigate and resolve customer complaints.
  • Lead and undertake internal audits (Quality, Information Security, EHS) according to the audit schedule.
  • Represent Quality in Change Control Board meetings and evaluate ECRs and waivers.
  • Analyze data to drive process improvements and enhance product quality.
  • Work on cost-saving projects to achieve annual COPQ targets.
  • Participate in contract reviews and new product introductions, ensuring quality is built into processes.
  • Apply core tools like Control Plans and MSA for comprehensive quality planning and control.
  • Ensure compliance with company processes, international standards, and regulatory/customer requirements.
  • Train and support team members, leading and mentoring in problem-solving and root cause analysis.
  • Escalate concerns to the Quality Manager as needed.
  • Undertake delegated activities and deputize for the Quality Manager when necessary.
  • Promote a culture of quality and continuous improvement, supporting organizational changes and implementing best practices.

Requirements:

  • Bachelor's degree or higher in quality disciplines, engineering, or related fields.

Skills and Qualifications:

  • In-depth knowledge of ISO 9001 Quality Management System.
  • Strong facilitation, leadership, and project management skills.
  • Time management, planning, and organizational skills.
  • Commitment to personal and professional development.

About Us:

Smiths Detection Inc is a leading provider of security and detection solutions. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.



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