Customer Service Executive

2 weeks ago


Peterborough, Peterborough, United Kingdom Thrifty Car & Van Rental Full time
Job Description

Job Title: Customer Service Executive

Key Responsibilities:

  • Deliver exceptional customer service to ensure a positive experience for customers throughout their car rental journey.
  • Assist customers with renting, returning, and resolving any issues they may encounter.
  • Process payments, complete rental agreements, and maintain accurate records.
  • Develop in-depth knowledge of retail rental procedures and consistently comply with Thrifty processes.
  • Work within Service Level Agreements to ensure the branch meets all its KPI objectives.

Requirements:

  • Excellent customer service and communication skills.
  • Strong administrative skills and proficiency in computer systems.
  • A full driving license held for at least 12 months.

About Thrifty:

Thrifty is the largest privately owned leasing company in the UK with 85 locations nationwide.

We pride ourselves on delivering outstanding customer service and excellence in our comprehensive fleet.

Apply Now and become part of our family business where our people remain at the heart of everything we do.



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