Customer Experience and Complaints Manager

About the RoleWe are seeking a highly skilled and experienced Customer Experience and Complaints Manager to join our team at ME London Hotel. As a key member of our Guest Experience team, you will be responsible for ensuring that our guests receive an exceptional level of service and that any complaints are handled efficiently and effectively.Key...

About the RoleWe are seeking a highly skilled and experienced Customer Experience and Complaints Manager to join our team at ME London Hotel. As a key member of our Guest Experience team, you will be responsible for ensuring that our guests receive an exceptional level of service and that any complaints are handled efficiently and effectively.Key...

About the RoleWe are seeking a highly organized and detail-oriented individual to join our Exams Centre team as a Customer Experience and Complaints Manager. In this role, you will be responsible for providing exceptional customer service to candidates, processing payments, and assisting with exam logistics.Key ResponsibilitiesProvide excellent customer...

About Study Tech:We are a Social Enterprise working with disabled people, providing specialist computer equipment, 1-1 training and have an in-house technical support team.We are Disability Confident Employer.About the Role:We are seeking a dedicated and experienced Customer Complaints Manager to focus on dealing with and resolving customer complaints and...

About the Role:This exciting opportunity has arisen for a highly organized and customer-focused individual to join our Exams Centre team at International House London. As a key member of our team, you will play a vital role in ensuring the smooth running of our exams operations.Key Responsibilities:Support the Exams Experience Supervisor and wider exams...

Job OverviewWe are seeking an experienced Corporate Complaints Learning and Improvement Officer to join our Shared Services Partnership team.About the RoleIn this role, you will be responsible for handling customer complaints and freedom of information requests, responding to inquiries, and drafting decisions made by the Local Government Ombudsman. You will...

Job Title: Customer Service Complaints Team ManagerAt Chip UK, we're looking for a seasoned Customer Service Complaints Team Manager to join our team. As a key member of our customer service team, you will be responsible for leading a team of Complaints Specialists and ensuring that our customers receive the highest level of service.Key Responsibilities:Lead...

Job Title: Customer Care and Complaints ManagerJob Summary:We are seeking a highly skilled Customer Care and Complaints Manager to join our team at Deverell Smith Recruitment Ltd. As an Aftercare Manager, you will be responsible for managing post-handover support for homeowners, focusing on identifying and resolving defects in newly constructed homes.Key...

Customer Experience RoleWe are seeking a skilled Customer Experience Manager to join our Visitor Experience team at Somerset House. The successful candidate will be responsible for leading on all incoming customer communication, including customer feedback and complaints.Key responsibilities include:Acting as the primary point of contact for customer...

Job Title: Customer Service Lead - Complaints ManagementAs a Customer Service Lead - Complaints Management, you will be responsible for delivering exceptional customer service and managing a team of Complaints Specialists. You will ensure that all customer complaints are resolved efficiently and effectively, while maintaining a high level of customer...

Job Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line in London.About the Role:This...

Job Title: Communications & Customer Experience ManagerWe are seeking a highly skilled Communications & Customer Experience Manager to join our team at The Learning Experience #351. This is an exciting opportunity to work in a fast-paced corporate environment and contribute to the success of our Property Management services line in London.About the Role:This...

Customer Experience ManagerAt Taptap Send, we're on a mission to reduce inequity by helping immigrants move money home and become the leading cross-border fintech for emerging markets. We're seeking a skilled and experienced Customer Experience Manager to join our Customer Service department.About the RoleThis is a hybrid role based in our London office,...

Customer Experience ManagerAt Taptap Send, we're on a mission to reduce inequity by helping immigrants move money home and become the leading cross-border fintech for emerging markets. We're seeking a skilled and experienced Customer Experience Manager to join our Customer Service department.About the RoleThis is a hybrid role based in our London office,...

Quality Customer Care ManagerPendragon GroupJob Summary:We are seeking a highly skilled Quality Customer Care Manager to join our team at Pendragon Group. As a Quality Customer Care Manager, you will play a key role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Manage and resolve customer complaints in a timely...

Job Title: Customer Quality and Complaints ExecutiveJob Summary:We are seeking an experienced Customer Quality and Complaints Executive to join our Customer & Operations Team. As a key member of our team, you will be responsible for ensuring our customers have brilliant experiences when holidaying with us.Key Responsibilities:Lead and inspire an operational...

Job Title: Customer Quality and Complaints ExecutiveJob Summary:We are seeking an experienced Customer Quality and Complaints Executive to join our Customer & Operations Team. As a key member of our team, you will be responsible for ensuring our customers have brilliant experiences when holidaying with us.Key Responsibilities:Lead and inspire an operational...

Customer Experience ManagerPendragon GroupKey Responsibilities:Manage and resolve customer complaints across all departmentsProactively seek customer feedback to streamline complaint resolution processesCreate exceptional customer experiences, providing personalized solutions and building lasting relationshipsRequirements:Experience in premium...

Job Title: Customer Quality and Complaints ExecutiveAt easyJet holidays, we're on a mission to provide brilliant holiday experiences at unbeatable prices. As a Customer Quality and Complaints Executive, you'll play a crucial role in ensuring our customers have an exceptional experience with us.Job Purpose:Reporting into the Head of Customer Service, you'll...

Quality Customer Care Manager**Job Summary:**We are seeking a highly skilled Quality Customer Care Manager to join our team at Pendragon Group. As a Quality Customer Care Manager, you will be responsible for providing exceptional customer experiences, managing customer complaints, and driving continuous improvement within our premium automotive retail...