Customer Service Representative

3 weeks ago


Northampton, Northamptonshire, United Kingdom OneRetail Full time

At OneRetail, we're committed to fostering an environment where every individual can truly be themselves at work. We're looking for a Retail Assistant to join our team and help us deliver exceptional customer service.

As a Retail Assistant, you'll be responsible for:

  • Serving customers and ensuring they receive a seamless experience.
  • Being knowledgeable about our products and services and helping customers with natural, engaging service.
  • Maintaining a positive brand image and representing M&S.
  • Handling cash and operating the cash register.
  • Complying with Health and Safety regulations.

To be successful in this role, you'll need to have:

  1. A passion for delivering outstanding service and exceeding customer expectations.
  2. Excellent communication and teamwork skills.
  3. A desire to learn and develop new skills.
  4. The ability to work under pressure and meet deadlines.
  5. Great timekeeping and reliability.

The estimated salary for this position is £28,000 per annum, plus benefits such as competitive pay, great perks, and opportunities for learning and development.



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