Customer Service Representative
3 weeks ago
About the Role
We are seeking a dedicated and passionate Customer Service Representative to join our team at Evesham Worcester Rd Superstore. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.
Key Responsibilities
- Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and drive business growth.
- Maintain a high level of product knowledge, ensuring you are aware of all products and services available in-store.
- Contribute to a positive and inclusive store environment, promoting a culture of respect and teamwork.
- Adhere to all company policies and procedures, ensuring compliance with health and safety regulations.
What We Offer
- A competitive hourly rate, with opportunities for pay progression.
- A comprehensive training program, equipping you with the skills and knowledge needed to succeed in your role.
- A range of benefits, including discounts on Tesco products, access to wellbeing services, and a pension scheme.
- Opportunities for career development and progression, with a clear path for advancement within the company.
Requirements
- A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- A high level of product knowledge and a willingness to learn and develop your skills.
- A flexible and adaptable approach, with the ability to work a variety of shifts, including weekends and bank holidays.
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