Pet Store Manager

4 weeks ago


Chessington, Greater London, United Kingdom Pets Corner Full time
Pets Corner Store Manager Opportunity

We are seeking a highly motivated and customer-focused Store Manager to join our team at Pets Corner. As a Store Manager, you will be responsible for delivering exceptional customer service, leading a team of sales associates, and driving sales growth in our store.

Key Responsibilities:
  • Customer Service: Provide outstanding customer service, ensuring every customer leaves the store satisfied and engaged.
  • Team Leadership: Lead, motivate, and develop a high-performing team of sales associates, providing coaching and feedback to ensure excellent customer service and sales performance.
  • Sales Growth: Identify opportunities to drive sales growth, implement effective sales strategies, and analyze sales data to inform business decisions.
  • Store Operations: Oversee store operations, ensuring a clean, well-organized, and fully stocked store environment that meets Pets Corner's high standards.
  • Inventory Management: Manage inventory levels, monitor stock levels, and investigate any stock losses or discrepancies.
Requirements:
  • Customer Focus: A genuine interest in delivering exceptional customer service and building strong relationships with customers.
  • Leadership Skills: Strong leadership and management skills, with the ability to motivate and develop a team.
  • Communication Skills: Excellent communication skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Problem-Solving Skills: A proactive approach to problem-solving, with the ability to analyze sales data and identify opportunities for growth.
What We Offer:
  • Extensive Training: A comprehensive training program, including our Pets Corner Curriculum, to ensure you have the skills and knowledge to succeed in the role.
  • Bonus Scheme: A bonus scheme for all team members, recognizing and rewarding outstanding performance.
  • Holiday Entitlement: Up to 28 days' holiday entitlement, plus bank holidays.
  • Pension Scheme: A salary exchange pension scheme, providing a secure retirement plan.
  • Staff Discounts: A range of staff discounts, including 35% off accessories, 25% off food, and 20% off Dogwood Grooming Salons.

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