Stadia Bar and Catering Team Member

6 days ago

Dartford, Kent, United Kingdom Entain Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our Bar and Catering team as a Team Member. As a key member of our team, you will be responsible for delivering exceptional customer service and contributing to the success of our Stadium operations.

Key Responsibilities
  • Customer Service: Welcome guests in a friendly and accommodating manner, making a positive first impression.
  • Food and Beverage Service: Take orders and serve food and drinks, consistently achieving the required standards.
  • Menu Knowledge: Learn and retain a comprehensive understanding of all menu items to ensure maximum benefit to the guest and the ability to work effectively.
  • Restaurant and Bar Preparation: Prepare the restaurant and bar for service and carry out any other reasonable requests made by the Bar and Catering Supervisor.
  • Personal Image: Present a positive personal image to the customer.
  • Hygiene and Cleanliness: Ensure that a high standard of hygiene and cleanliness is maintained in the restaurant and bar areas by following cleaning routines as set by the Bar and Catering Supervisor.
  • Accounting: Account for payments at the end of the shift.
  • Equipment Maintenance: Ensure that all equipment in the bar and restaurant area is working safely and is compliant with manufacturer's guidelines for operation, reporting any concerns to the Bar and Catering Manager.
  • Safety and Compliance: Ensure that the bar and restaurant areas are safe and report any concerns to the Safety and Compliance Officer or Bar and Catering Manager.
Requirements
  • Health and Safety Awareness: Willingness to learn about Health and Safety.
  • Conflict Resolution: Confidence in dealing with challenging situations in a calm and professional manner.
  • Customer Focus: Passion for delivering great customer service.
  • Previous Experience: Previous experience in a similar environment is preferred but not necessary.
Benefits
  • Competitive Salary: A competitive salary is just the beginning.
  • Employee Benefits: Working for us in Stadium, you can expect to receive great benefits like:
    • Discounts: Discounts with hundreds of retailers through Entain Deals.
    • Pension Scheme: Pension Scheme and annual ShareSave.
    • Healthcare: Healthcare and wellbeing support.
    • Development Opportunities: Development opportunities.
  • Recognition and Rewards: And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes.

We are an inclusive and supporting community where everyone is celebrated for being themselves. If you need any adjustments or accommodations to the recruitment process, please contact us.

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