Digital Field Service Engineer

3 weeks ago


Dover, Kent, United Kingdom Flowserve Corporation Full time

Role Summary:

The Field Service Engineering Specialist is a customer-facing extension of the Flowserve digital products and automation engineering team. This engineer will support electric actuation activities for all digital products interacting with third-party host control systems.

This person will service, troubleshoot, and commission customer network installations, with a strong understanding and working capability with specific network protocols, including HART, Foundation Fieldbus, Profibus, and connectivity / interoperability with host systems via wired and wireless protocols and technologies.

This role requires travel as necessary (up to 50%), even internationally, and the engineer must live close to a major airport.

Responsibilities Include:

  • Combining technical knowledge with relationship skills to execute defined global strategies, such as Red Raven and VALVESIGHT, aimed at increasing profitability among products within FCD's Service and solutions Group.
  • Supporting Product Management on technical tasks related to key elements of Product Development (PD), Technology Development.
  • Providing services activities, including utilization of FLS diagnostics capability in trouble shooting, analysis, inspection, compatibility issues between FLS digital products and customers control systems (DCS, SIS, PLC).
  • Triaging instrument performance and connectivity to host control or asset management systems, including the main communication protocols in the process control industry.
  • Training end users and direct FLS support personnel in network trouble shooting and commissioning, using the right tools to resolve network and communication issues.
  • Acting as a mentor to internal and external associates, regularly engaging and including junior engineers in active field support cases, and providing regular dedicated training to build collective expertise within the product and network communication protocols.
  • Helping customers conceptually design new applications, migrate from older technology, and upgrade from lower cost solutions in many industries, including Oil & Gas, Power, Chemical, Water/Wastewater, and Mining.
  • Providing external and internal technical assistance and recommendations on various aspects of digital network interoperability with Host control systems.
  • Completing understanding of the use of diagnostic systems for predictive and preventative maintenance and what scripted diagnostics are illustrating.
  • Augmenting sales and application engineering efforts by providing pre-sales digital control application assistance and problem solving with regards to spec reviews, take-offs, product selection, and preparing proof of concept demos.
  • Supporting Commercial operations with technical clarifications on key projects and opportunities.
  • Supporting sales team efforts when needed, including customer, sales channel training and technical support meetings, making technical presentations and demonstrating how a digital product meets the client's needs.
  • Interacting directly with customers, as required, to ensure that the Voice of the Customer (VOC) is effectively communicated to the product management.
  • Supporting and sharing competitor performance seen in the field and helping to establish competitive benchmarking efforts.
  • Actively supporting a positive safety culture to reduce injuries and maintain a safe work environment.

Requirements:

  • MS or BS in Mechanical, Electrical, Computer, Chemical or other related engineering field, or 5+ years in Industrial Networks in lieu of degree.
  • 5 to 10 years as a technical problem solver that has experience with the systems and networks (DCS, SIS, AMS) including the integration of actuation, valves, and instruments.
  • Proven industrial digital communication experience with a history of device commissioning.
  • This is a regional role and the FSE must be fluent in English communication, verbal, reading, and writing.
  • Strong understanding of fluid flow in process control environments including tuning these flow loops.
  • Ability to explain digital and mechanical concepts and articulate recommendations that detail value that customers are willing to pay for.
  • Comprehensive working knowledge of Instrumentation and process control and the elements in a flow loop (PID control, flowmeters, different process sensors, transmitters, valves, analog and digital communications, DCS, PLC, and asset management systems).
  • Comprehensive working knowledge of digital communications protocols – HART, FF and Modbus. (Profibus DP and PA knowledge) / FDT/DTM technology.
  • Comprehensive working knowledge about the main DCS and related Asset Management Systems (Emerson DeltaV/AMS; Yokogawa Centum VP/PRM; Honeywell Experion/FDM).
  • Comprehensive working knowledge about the main FDT Frames {M&M & Flowserve's frame), PACTware, FieldMate and FieldCare}.
  • Knowledgeable in removing, installing and starting-up digital products including software installations.
  • Comprehensive knowledge of technical designs, engineering drawings, and schematics.

Flowserve Offers:

Competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k), and many other excellent benefits.

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000+ employees in 50+ countries, we combine our global reach with local presence. Our team challenges themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. We invite you to put your talents and career in motion at Flowserve.



  • Dover, Kent, United Kingdom Flowserve Corporation Full time

    Job Summary: The Field Service Engineer Specialist for Electric Actuation and Digital Products is a customer-facing role that extends the Flowserve digital products and automation engineering team. This position will support electric actuation activities for all digital products interacting with third-party host control systems. The engineer will service,...


  • Dover, Kent, United Kingdom Connect2staff Full time

    Project Manager - Digital MarketingWe are seeking an experienced Project Manager to join our Digital Marketing team. The ideal candidate will have a strong background in project management, with a focus on digital marketing.Key Responsibilities:Oversee and manage projects from start to finish.Develop and update comprehensive project plans.Coordinate...


  • Dover, Kent, United Kingdom Connect2staff Full time

    We are seeking an experienced Digital Marketing Project Manager to oversee and manage projects from start to finish. The ideal candidate will have 5+ years of project management experience, preferably within Digital Marketing, and be proficient in digital marketing tools and Project Management Software.Key ResponsibilitiesDevelop and update comprehensive...


  • Dover, Kent, United Kingdom Connect2staff Full time

    Our innovative client is seeking a seasoned Project Manager to lead their Digital Marketing team. As a key member of the team, you will oversee projects from start to finish, developing and updating comprehensive project plans, coordinating communication between teams and stakeholders, and ensuring high-quality project execution. If you have 5+ years of...


  • Dover, Kent, United Kingdom Connect2staff Full time

    We are seeking a skilled Digital Content Strategist to lead our content development efforts. As a key member of our team, you will be responsible for creating and implementing a content strategy that drives engagement and improves performance.Key Responsibilities:Develop and execute a content strategy that aligns with our client's goals and objectivesManage...


  • Dover, Kent, United Kingdom https:www.energyjobline.comsitemap Full time

    Are you a skilled Gas Service and Breakdown Engineer looking for a new challenge? We have an exciting opportunity for a Domestic Gas Engineer to join our client, a leading Heating and Maintenance provider in the UK, specializing in the private sector.This role involves servicing and breakdowns within private domestic dwellings, with a focus on strong areas...

  • Independent Adjuster

    2 weeks ago


    Dover, Kent, United Kingdom Alacrity Solutions Full time

    Job Summary: We are seeking an experienced Property Field Adjuster to join our team at Alacrity Solutions. As a key member of our field operations team, you will be responsible for providing exceptional claim handling services to our clients. Your expertise will help ensure that claims are processed efficiently and effectively, while maintaining the highest...


  • Dover, Kent, United Kingdom Commercial Services Interim & Executive Search Full time

    Content Manager Job DescriptionWe are seeking a highly skilled Content Manager to lead our content strategy and drive results in the Digital Marketing space.The ideal candidate will have a proven track record of managing content teams, developing high-quality content, and aligning content strategies with SEO trends and KPIs.Key Responsibilities:Develop and...

  • Software Engineer

    3 weeks ago


    Dover, Kent, United Kingdom Mears Full time

    Job Description:As a Software Engineer at our company, you will be responsible for designing, developing, and testing software applications. Your primary focus will be on backend development, using programming languages such as Java, Python, and C++. You will work closely with our team to identify and prioritize project requirements, ensuring timely delivery...


  • Dover, Kent, United Kingdom Example Recruitment Full time

    We are working with one of the UK's leading Heating and Maintenance providers to find a skilled Domestic Gas Service & Breakdown Engineer to join their team on a permanent basis, covering the Dover geographical area.This is an excellent opportunity for a motivated individual to work with a prestigious client, offering a competitive salary and the chance to...


  • Dover, Kent, United Kingdom Nationwide Building Society Full time

    About the RoleWe're looking for a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador. As a key member of our branch team, you will provide exceptional customer service, handle customer queries, and work closely with colleagues to ensure seamless service delivery.About YouTo be successful in this role, you will...


  • Dover, Kent, United Kingdom https:www.energyjobline.comsitemap Full time

    Example Recruitment Group is proud to present a fantastic opportunity for a skilled Domestic Gas Service and Breakdown Engineer to join one of our most prestigious clients, a leading Heating and Maintenance provider in the UK. This company specializes in the private sector and has an amazing opportunity for a permanent position covering the Dover...


  • Dover, Kent, United Kingdom Bakkavor Full time

    Job Summary: We are seeking a highly skilled Senior Software Engineer to join our team at {company}. As a key member of our software development team, you will be responsible for designing, developing, and implementing software solutions that meet the needs of our customers. Key Responsibilities: - Design and develop software applications using Java and...


  • Dover, Kent, United Kingdom Example Recruitment Full time

    Example Recruitment Group is proud to present a fantastic opportunity for a skilled Domestic Gas Service and Breakdown Engineer to join one of the UK's leading Heating and Maintenance providers. This prestigious client specializes in the private sector and is seeking a talented individual to cover the Dover area on a permanent basis.The successful candidate...


  • Dover, Kent, United Kingdom A-Plan Full time

    **Job Summary**We are seeking a skilled **Software Engineer** to join our team. The successful candidate will be responsible for developing and maintaining high-quality software solutions. This is an excellent opportunity to work with cutting-edge technologies and contribute to the growth of our company.**Key Responsibilities:*** Design and implement...


  • Dover, Kent, United Kingdom McDonald's United Kingdom Full time

    Customer Service RoleAt McDonald's United Kingdom, we're committed to providing a safe, respectful, and inclusive workplace. Our core values of Serve, Inclusion, Integrity, Community, and Family guide everything we do.As a Customer Service Representative, you'll be part of a team that works together to deliver exceptional customer experiences. Your...


  • Dover, Kent, United Kingdom Rock Full time

    Job Title: Gas Service and Repair EngineerLocation: DoverJob Type: PAYEWe are seeking a qualified Gas Service and Repair Engineer to maintain and repair gas systems and appliances for our clients.Responsibilities:Service, maintain, and repair gas systems and appliances, including boilers, heaters, and cookersProvide advice and guidance to clients on the use...


  • Dover, Kent, United Kingdom Rock Careers Full time

    Job Title: Gas Service and Repair EngineerLocation: Not SpecifiedJob Type: PAYEWe are seeking a qualified Gas Service and Repair Engineer to maintain and repair gas systems and appliances for our clients.Benefits:Excellent salaryCompany van + fuel cardGuaranteed workloadLocal work radiusResponsibilities:Service, maintain, and repair gas systems and...


  • Dover, Kent, United Kingdom Migrant Help Full time

    Job Summary: We are seeking a highly skilled Deputy Director to lead our Asylum Services team at Migrant Help. The successful candidate will drive innovation, change, and excellence across the provision of asylum services, with a focus on Business Intelligence.Key Responsibilities:Lead on data assurance and analysis on matters related to asylum...

  • Gas Engineer

    4 weeks ago


    Dover, Kent, United Kingdom Rock Full time

    Job OpportunityRock is seeking a skilled Gas Service and Repair Engineer to join our team.Key Responsibilities:Service, maintain, and repair gas systems and appliances, including boilers, heaters, and cookers.Provide expert advice and guidance to clients on the use and maintenance of gas systems and appliances.Ensure accurate and up-to-date records of all...