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Customer Experience Proposition Development Lead

2 months ago

London, Greater London, United Kingdom Blue Pelican Group Full time
Job Title: Customer Experience Proposition Development Lead

About the Role:
Blue Pelican Group is seeking a Customer Experience Proposition Development Lead to join its team. As a key member of the CX Proposition team, you will be responsible for developing and implementing customer experience propositions that drive business growth and customer satisfaction.

Key Responsibilities:
• Develop and maintain a deep understanding of customer needs and preferences
• Design and deliver customer experience propositions that meet business objectives and customer needs
• Collaborate with cross-functional teams to ensure seamless implementation of CX propositions
• Analyze customer feedback and data to inform CX proposition development

Requirements:
• Proven experience in customer experience proposition development and implementation
• Strong understanding of customer needs and preferences
• Excellent communication and collaboration skills
• Ability to analyze customer feedback and data
• Experience working in a fast-paced environment

What We Offer:
• Competitive salary and benefits package
• Opportunity to work with a leading company in the industry
• Collaborative and dynamic work environment
• Professional development opportunities

How to Apply:
Submit your application, including your resume and cover letter, to [insert contact information].