Commercial Team Lead
1 week ago
The Floor Room is a new and exciting brand located in John Lewis stores across the UK and has its flagship store in central London. We combine a love for interior décor and a dedication to delivering exceptional customer experience.
Our Mission:
- To provide an outstanding customer experience through high-quality products and exceptional service
Your Role:
- Engage and inspire a small team to deliver outstanding results
- Foster a customer-centric culture and ensure seamless customer experience
- Work closely with the Cluster Manager to drive commercial success
Requirements:
- Demonstrable love of interior design/textiles, home trends, or previous experience in a design-led environment
- Some supervisory or team-leading experience
- Charming, authentic, and uniquely you, with previous customer service experience from a retail or premium environment
What We Offer:
- Competitive salary: £26,000 per year
- Uncapped commission
- Training opportunities
- Holiday flexibility
- Staff discounts
- Wealth wellbeing support
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