Commercial Team Lead

1 week ago


Exeter, Devon, United Kingdom Workonblockchain Full time
About The Floor Room

The Floor Room is a new and exciting brand located in John Lewis stores across the UK and has its flagship store in central London. We combine a love for interior décor and a dedication to delivering exceptional customer experience.

Our Mission:

  • To provide an outstanding customer experience through high-quality products and exceptional service

Your Role:

  1. Engage and inspire a small team to deliver outstanding results
  2. Foster a customer-centric culture and ensure seamless customer experience
  3. Work closely with the Cluster Manager to drive commercial success

Requirements:

  • Demonstrable love of interior design/textiles, home trends, or previous experience in a design-led environment
  • Some supervisory or team-leading experience
  • Charming, authentic, and uniquely you, with previous customer service experience from a retail or premium environment

What We Offer:

  • Competitive salary: £26,000 per year
  • Uncapped commission
  • Training opportunities
  • Holiday flexibility
  • Staff discounts
  • Wealth wellbeing support

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