Customer Service Representative
3 weeks ago
About the Role
We are seeking a skilled and enthusiastic Customer Service Representative to join our team at the Tenby Express store. As a key member of our retail team, you will be responsible for delivering exceptional customer service, working collaboratively with colleagues to achieve sales targets, and maintaining a high level of store standards.
Key Responsibilities
- Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Work effectively as part of a team to achieve sales targets, maintain store standards, and ensure a positive shopping experience for customers.
- Process transactions accurately and efficiently, handling customer payments and returns in a timely and professional manner.
- Participate in visual merchandising and store displays, maintaining a high level of store standards and ensuring a visually appealing shopping environment.
- Contribute to the maintenance of a safe and secure store environment, adhering to company policies and procedures.
What We Offer
- A competitive hourly rate, with opportunities for pay increases and bonuses.
- A comprehensive training program, equipping you with the skills and knowledge to succeed in your role.
- A supportive and inclusive work environment, with opportunities for career progression and professional development.
- A range of benefits, including discounts on Tesco products, access to wellbeing services, and a pension scheme.
Requirements
- A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
- Excellent communication and interpersonal skills, with the ability to work effectively as part of a team.
- A high level of flexibility and adaptability, with the ability to work varied shifts and meet the demands of a fast-paced retail environment.
- A commitment to maintaining a high level of store standards and adhering to company policies and procedures.
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