Risk Management Specialist
3 weeks ago
Key Responsibilities:
* Liaise with clients and captive managers to develop and maintain strong relationships
* Work closely with key market contacts and the Broking Teams to deliver high levels of client service
* Lead and deliver end-to-end ongoing client service, adhering to standardised policies, procedures, and service standards
* Manage and interact with stakeholders across WTW, including WTW Network offices, Natural Resources locations globally, and WTW Strategic Risk Consulting
* Develop and be involved with strategic initiatives to assist clients with their short and long-term insurance buying strategies
Requirements:
* Ability to deliver high levels of client service and have excellent organisational skills
* Understand the client's business and their risk management needs and look for efficient and effective solutions to deliver those needs
* Ability to build effective relationships, at all levels, with clients, colleagues, captive managers, insurers, and external service providers
* Manage KPIs/SLAs to ensure Client and WTW targets are met
* Good communication, negotiation and influencing skills, articulate
* Experience and willingness to work and adhere to processes and systems to support client service delivery
* Proven track record of delivering high levels of client service
WTW is an inclusive employer and welcomes applications from people of all backgrounds and abilities. If you require reasonable accommodation or support during any stage of the recruitment process, please let us know and we will do our utmost to accommodate you.
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