Telecommunications Coordinator
3 weeks ago
We are seeking a highly organized and communicative Telecommunications Coordinator to support the smooth provision of mobile telecoms services.
Key Responsibilities:- Order management and scrutiny
- Customer contact and service delivery
- Fault resolution and tracking orders
- Liaising with customers and suppliers
The successful candidate will be responsible for managing the process from customer contact through to full set up of contracted services, ensuring customer satisfaction and adherence to agreed Service Level Agreements (SLAs). The role involves strong organisational skills, excellent communication skills, and the ability to multi-task. A minimum of GCSE level Math's and English is required, along with proficiency in Microsoft Office and business IT systems.
What We Offer:- A competitive basic salary from £19,000 to £24,000 per annum (dependent on experience)
- Training and development plans to support career growth
- Staff bonuses and holiday incentives
Established since 1998, 5G Communications Ltd is a well-known supplier of B2B telecommunications, supplying leading edge technology throughout the UK with a turnover in excess of £15m. The company offers a competitive basic salary from £19,000 to £24,000 per annum, depending on experience, as well as training and development plans, staff bonuses, and holiday incentives.
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