Network Solutions and Client Liaison Executive

4 weeks ago


Central Inverclyde, United Kingdom M Group Services Limited TA Morrison Telecom Services Full time
About the Company
M Group Services Limited T/A Morrison Telecom Services is a leading provider of Telecommunication Infrastructure Services across the UK and Ireland. We operate four businesses, providing a range of services, from network design and installation to maintenance and repair. As a division of M Group Services, we are committed to delivering exceptional results for our clients, and we are seeking an experienced Network Solutions and Client Liaison Executive to join our Fixed Telecom business.

The estimated salary for this role is £60,000 - £70,000 per annum, depending on experience. As a key member of the account team, you will be responsible for building and maintaining strong relationships with specific clients, serving as their main point of contact. You will understand client needs, ensure their satisfaction, and maximise business opportunities within existing accounts. Additionally, you will work with the team to identify and secure new business opportunities outside of our existing client-base.

Key Responsibilities:
Your key responsibilities will include:
  • Establishing, cultivating, and orchestrating key client relationships
  • Managing new business leads and working closely with the Commercial team
  • Supporting and influencing clients to shape their strategic direction
  • Working closely with the wider Business Development and Account Management Team to develop consistent client messaging

Requirements:
To succeed in this role, you will require:
  • A working knowledge of the Telecoms sector or alternative national infrastructure experience
  • Strong emotional intelligence and interpersonal skills
  • Excellent communication and presentation skills
  • A passion for business development and customer service

Benefits:
We offer a comprehensive benefits package, including 25 days annual leave plus bank holidays, ~4% matched pension scheme, ~2 x salary life assurance, access to our staff discount portal, Health Cash Plan, Cycle to Work scheme, Employee assistance programme, Recruitment referral scheme, and Enhanced Family Leave.

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