Reception and Meeting Management Supervisor
1 month ago
This Front of House Team Leader position presents a unique chance to join Lane Clark & Peacock LLP's Administration team in Winchester. You will play a pivotal role in overseeing the team responsible for providing exceptional reception and meeting room management services.
Key Responsibilities- Ensure seamless meeting room bookings using Condeco room booking software
- Develop and maintain a warm and welcoming atmosphere for clients and visitors
- Configure meeting rooms with audio-visual equipment and furniture to meet client requirements
- Manage the provision of refreshments during meetings, maintaining high standards of customer service
- Coordinate internal events in our Hub / Terrace, including departmental breakfasts and seasonal celebrations
- Maintain the facilities, ensuring kitchens and breakout areas are well-stocked and clean
- Lead a team of two Front of House staff members, managing daily tasks and breaks
- Collaborate with the Department Manager on performance reviews and aim setting
- Provide coverage for Reception / switchboard as needed
- Organize regular FOH team meetings to ensure effective communication
- Proven experience in customer-facing roles, preferably in hotel, catering, or corporate catering
- Familiarity with switchboard systems and Condeco room booking software
- Excellent organizational and leadership skills, with ability to work independently and manage a team
- Superb communication skills and a friendly, approachable personality
- Proficiency in Microsoft Outlook, Teams, and basic Excel
- Able to adapt to changing workloads and travel to other LCP offices
- A competitive salary range of £32,000 - £38,000 per annum
- A comprehensive benefits package including life assurance, income protection, and enhanced leave policies
- Opportunities for professional development and growth within the company
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