Customer Service Ambassador

3 weeks ago


Basildon, Essex, United Kingdom NEXT Full time

About the Role:

To succeed as a Sales Team Member, you will focus on delivering exceptional customer service and stock operations in a fast-paced store environment.

Key Responsibilities:

  • Provide fast and friendly service to customers, helping them find the perfect products.
  • Share your passion and knowledge about our products, enhancing customer satisfaction.
  • Work in various areas of the store, including sales floors, stockrooms, and processing deliveries.
  • Take ownership of your development and growth within the company.

Requirements and Qualities:

  • You will be an effective communicator, always looking for ways to support your colleagues and customers.
  • You must be friendly, calm, and efficient, even during busy periods.
  • You will thrive in a dynamic and varied work environment.
  • You are flexible, supportive, and willing to go the extra mile to meet the needs of our customers.

In accordance with Home Office guidance, successful candidates will be required to provide evidence of their right to work in the UK before starting employment. This role is not typically considered for sponsorship under the Skilled Worker route due to specific Home Office requirements. Candidates are encouraged to explore their own right to work options without Next sponsorship.

Application Process:

All applicants will be required to complete an online assessment, which includes a Working with Numbers Assessment and a Retail Scenarios Assessment. Our in-store recruitment team will review completed applications and contact suitable candidates for an initial interview.



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