Customer Service Associate
2 weeks ago
About the Role
As a Customer Delivery Driver at Tesco, you will be the face of our brand, delivering exceptional customer service to our valued customers. Your role will involve ensuring that our customers receive their shopping in a timely and efficient manner, while also providing a warm and welcoming experience.
Your Responsibilities
Deliver groceries to customers within agreed time slots, ensuring that all products are delivered in good condition.
Talk to customers about any changes to their order, including substitutions and short codes.
Take care of products and deliveries as if they were your own, ensuring that they are handled with care and respect.
Provide excellent customer service, responding to customer needs and concerns in a professional and courteous manner.
What You Will Need
A valid UK/EU/EEA driving license for at least 12 months with no more than 3 penalty points.
A clean driving record and a safe driving history.
Excellent communication and customer service skills.
A positive and professional attitude, with a focus on delivering exceptional customer service.
What\'s in it for You
A competitive hourly rate, starting at £12.92.
20 days' holiday, rising to 22 days after 12 months' service.
Flexible working hours, with the option to work fewer hours if required.
A range of benefits, including a pension scheme and life cover.
Access to free wellbeing services and a range of resources to support your mind, body, and life.
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