Front of House Ambassador

4 days ago


Cambridge, United Kingdom Wells & Co Full time

At The Carpenter Arms, we pride ourselves on being a warm and welcoming neighbourhood hangout in the heart of Cambridge. Our dedicated team is committed to delivering an exceptional customer experience, showcasing our range of freshly made artisan pizzas, comforting dishes and impressive selection of beers.

Why Join Us?
  • A competitive hourly rate + tips (£10-£12 per hour)
  • 28 days holiday
  • Company Pension scheme
  • Retail and beer discounts
  • A fun and supportive work environment surrounded by a great team
  • Free food when on shift
  • 30% dining discount at all managed houses
  • An Employee Assistance programme
  • A Benefits portal
  • A Refer a friend bonus
  • A Career development programme


Your Role:

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and mouth-watering food offerings.

Job Description
  • Taking responsibility for the customer journey, ensuring their experience is second to none
  • Taking accurate orders and working closely with kitchen staff
  • Ensuring payments and receipts are correct
  • Confidently recommending menu and drinks offerings
  • Observing service and standards, reporting any incidents or issues
  • Being a supportive and proactive team member
Requirements
  • Previous experience working front of house in a hospitality or customer facing environment
  • Enthusiasm and passion for food and beer
  • The ability to deliver excellent customer service and great teamwork in a fast-paced environment
  • A result-driven and ambitious individual keen to develop your career


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