Risk Management Specialist
1 day ago
Diligenta's mission is to provide top-notch administration services for life and pensions. We strive to deliver exceptional customer experiences, and our aim is to transform our clients' operations. As a Risk Management Specialist, you will be part of our innovative team that drives positive change and development.
Responsibilities
You will play a crucial role in reviewing and resolving corporate incidents. Your primary responsibility will be to investigate and analyse the root cause of issues and plan actions to rectify them. You will work independently or collaborate with relevant parties to ensure effective incident resolution.
Requirements
- Strong knowledge of life and/or pensions products with expertise in at least one area.
- Good working knowledge of BaNCS.
- Ability to learn and navigate multiple computer systems, interrogate system specifications, and effectively communicate complex ideas.
- Excellent analytical skills, ability to make sound logical decisions, and understand the impact of key decisions.
- Planning and organisation skills, ability to manage workload effectively and plan activities required for CI resolution.
- Strong customer focus, excellent written and verbal communication skills, and ability to work effectively under pressure.
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