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IT Asset Management Specialist

2 months ago

Farnborough, Hampshire, United Kingdom Parico Full time
Support Engineer - Asset Management
===============================

### Job Summary

Parico is seeking a Support Engineer who is smart, curious and thrives in challenging environments. You'll have the freedom to be truly innovative and roll up your sleeves to deliver technical solutions to our customer's complex problems.

### Key Responsibilities

* ITIL process owner for asset management
* Writing procedural documentation including Plans, Process, Work Instructions
* Hardware and Software and Configuration Item control & management
* Planning & performing audits
* Asset tagging and onboarding
* Producing Asset reports

### Ideal Candidate

* Excellent problem-solving skills and comfortable taking on new challenges.
* Proven track record for delivering large-scale IT projects, with direct responsibility for designing and implementing highly available and resilient Wintel solutions including active-active failover for business continuity.
* Documentation experience, both in creating high- and low-level technical design documentation.
* Configuring and administering backup and restore of Windows systems along with patching.
* Exemplary customer skills and communications skills
* Highly adaptable, calm and professional
* Hold a UK Driving Licence and have a willingness to travel to client sites.
* Highly organised in order to achieve deliverables on time.

### Useful Skills

* Previous IT asset management or Service Asset Configuration Management (SACM) experience
* Microsoft Excel, Word, PowerPoint advanced user competency
* Experience with configuring, administering, using JIRA Service Management for Asset Management
* Experience of working within mature ITIL environments
* Experience of working within MOD
* Keen attention to detail
* Able to convey information effectively to stakeholders at all levels both verbally and via slide decks
* Physically able, occasional requirement of lifting/moving heavy items
* Commutable distance to Bath & Bristol

### What's in it for you?

* A high-performance company culture and leadership team that are there to help you to progress your career quickly and thrive with endless opportunities.
* Kitted out with a full suite of tech goodies and any additional tech you may need with our work-from-home subsidy upon joining, so you can kit out your home office.
* Get the fuel you need to power through the workday with free snacks, drinks and a weekly catered lunch in the office.
*25 days of paid holiday (plus 8 bank holidays).
*10 days at full pay for Armed Forces Reservist training.
*Private health insurance provided through AXA PPP and mental health support through our Employee Assistance Program.
*Salary Sacrifice Electric Vehicle car scheme with Octopus Energy
*Discretionary company bonus
*Flexible Life Insurance, with a minimum of 2 x salary and rewards, provided by YuLife.
*Flexible working hours to support life admin as well as being able to work from home.
*Enhanced Private pension contributions, matched up to 5%
*We're family friendly, with Parico company policies built to support you, in all stages of life.
*If you're relocating to join the team, we'll provide a contribution to help with your costs.

### Diversity and Inclusion

At Parico, we believe a diverse workforce is a successful workforce. We actively work to empower balanced teams which represent ethnic minorities, people with disabilities, the LGBTQIA+ community, and all genders.

### Reasonable Adjustments

We strive to create the best interview platform to suit everyone. If you have reasonable adjustment requests, please flag them with us prior to an interview so we can set you up for success and put you at ease.

### Apply Today

If you are interested in this exciting opportunity and meet the requirements, please submit your application today.