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Retail Sales Associate

2 months ago

Dover, Kent, United Kingdom Farmfoods Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Assistant. As a key member of our shop team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.

Key Responsibilities:

  • Provide a warm and welcoming experience for all customers, ensuring they feel valued and supported throughout their shopping journey.
  • Assist customers in finding products, answering questions, and resolving any issues in a professional and courteous manner.
  • Process transactions efficiently and accurately, maintaining a high level of cash handling and stock management skills.
  • Contribute to the visual merchandising and display of products, ensuring our store looks appealing and well-organized.
  • Work collaboratively with colleagues to achieve sales targets, maintain a clean and safe store environment, and support the overall goals of the business.

Requirements:

  • A friendly, positive, and hardworking approach to work, with a strong focus on customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • A flexible and adaptable attitude, with a willingness to learn and take on new challenges.
  • Basic math skills and accuracy when handling cash and stock.
  • A commitment to maintaining a high level of product knowledge and staying up-to-date with company policies and procedures.

What We Offer:

  • A competitive hourly rate, dependent on age.
  • A comprehensive training program, designed to help you develop your skills and knowledge.
  • A range of benefits, including holiday pay, staff discounts, and life assurance.
  • The opportunity to work in a dynamic and supportive team environment, with opportunities for career progression and professional development.