Sales Associate

3 weeks ago


Stirling, Stirling, United Kingdom WHSmith Full time

About the Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team at WHSmith. As a Sales Assistant, you will play a key role in delivering exceptional customer service and working collaboratively with colleagues to achieve our store standards.

Key Responsibilities

  • Provide outstanding customer service to all customers, ensuring a positive and engaging experience in store.
  • Carry out stock replenishment and maintain a tidy and inviting store environment, ensuring all areas are well-presented and easy to navigate.
  • Meet high standards of display and visual merchandising, helping customers find what they're looking for easily.
  • Work collaboratively with colleagues to achieve team goals and support the success of the store.

What We're Looking For

  • A passion for delivering exceptional customer service and a commitment to providing a positive experience for all customers.
  • Confident communication skills and the ability to work effectively with colleagues.
  • Motivation to achieve high standards and contribute to the success of the store.
  • Adaptability and flexibility to meet the needs of the business and support company goals.

What We Offer

As a Sales Assistant at WHSmith, you will benefit from a competitive salary, pension scheme, paid annual leave, and employee discounts. You will also have access to a range of rewards and benefits, including discounts from retail partners and an Employee Assistance Programme to support your wellbeing.

About WHSmith

WHSmith has a rich heritage and a commitment to delivering exceptional customer experiences. We are a leading retailer with a presence in airports, hospitals, rail stations, and motorway services, offering a wide range of products to customers on the go. Our InMotion brand is a leading digital accessories business, and we have created partnerships with leading brands such as M&S and Costa Coffee to enhance our customer offering.

Join Our Team

At WHSmith, we value diversity and inclusion, and we are committed to creating a welcoming and inclusive environment for all colleagues. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.


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