Credit Control Specialist

4 weeks ago


Deeside, Flintshire, United Kingdom Booker Limited Full time
About the Role

We are seeking a skilled Credit Administrator to join our team at Booker Limited. As a key member of our Credit Control team, you will play a vital role in ensuring the smooth operation of our credit management processes.

Main Responsibilities
  • To ensure all customer application packs are completed accurately and efficiently
  • Process new account applications in accordance with agreed Service Level Agreements (SLAs) with Operations
  • Conduct thorough credit checks on new and existing credit applications or increases to credit
  • Ensure all changes to credit limits are processed in a timely manner and in accordance with SLAs
  • Maintain accurate and up-to-date customer records
  • Verify the accuracy of welcome letters before sending
  • Ensure all customer applications are handled in a timely and efficient manner
  • Verify that all credit limit increases have relevant Know Your Customer (KYC) packs in place
  • Ensure all work is auditable and accountable
You Will Need

A strong commitment to achieving deadlines

A high level of awareness and understanding of credit management processes

A positive attitude and strong teamwork skills

Excellent communication and interpersonal skills

Excellent attention to detail and ability to work independently

A customer-focused approach

What's in it for You

At Booker Limited, we offer a fantastic package of benefits, including:
  • A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year
  • A Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4-day period after every four-weekly pay day
  • 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year
  • Up to 30% off car, pet, and home insurance at Tesco Bank
  • Free eye test when you spend £50 or more, and 30% off glasses, prescription sunglasses, and contact lenses
  • 50% off health checks at Tesco Pharmacy
  • Exclusive access to discounted RAC breakdown cover rates
  • An exclusive deals and discounts website saving you money on everyday purchases, including a cycle to work scheme
  • After 3 months service, you can join our annual Save As You Earn share scheme, allowing you to buy Tesco shares in the future at a discount
  • Retirement savings plan (pension) - save up to 5% and Booker will match your contribution
  • Life Assurance - You are covered for death in service life cover of up to three times annual pay
  • Health and Wellbeing support and resources, including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family
  • A great holiday package


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