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Service Delivery Manager

2 months ago


Leeds, Leeds, United Kingdom Fruition IT Full time

Fruition IT is seeking an experienced Service Delivery Manager to join a leading finance company on a contract basis. As a key member of the team, you will be responsible for managing relationships with critical third-party suppliers, ensuring compliance with banking regulations and enhancing operational resilience. This role involves implementing exit strategies and overseeing supplier performance in both stable and stressed scenarios. Key responsibilities include managing and overseeing critical third-party supplier relationships, ensuring compliance with banking regulations, developing and implementing exit plans to maintain operational resilience, and supporting the business in evaluating and potentially ending supplier relationships where necessary. The ideal candidate will have proven experience as a Service Delivery Manager within financial services, a strong understanding of ITIL processes and regulatory requirements in banking, and experience in managing supplier relationships with a focus on operational resilience. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.