Royal Palace Ambassador

3 weeks ago


City of London, United Kingdom Historic Royal Palaces Full time
About the Role: As a Palace Host Guide, you will be responsible for delivering engaging and informative history talks at Kensington Palace, while ensuring accuracy in the content of the information given. This role requires a strong customer service focus, with the ability to adapt your style and respond to visitor needs.

In addition to delivering history talks, you will also be responsible for providing exceptional customer experiences for all our visitors, ensuring the day-to-day safety and security of our palaces, their collection, and our guests.

This is an excellent opportunity for individuals with a passion for history and customer service to join our team and contribute to creating memorable experiences for our visitors.

Key Responsibilities:
  • Deliver engaging and informative history talks at Kensington Palace
  • Provide exceptional customer experiences for all our visitors
  • E nsure the day-to-day safety and security of our palaces, their collection, and our guests


Requirements:
  • Experience in customer service and working as part of a team
  • A positive and flexible approach, with the ability to adapt your style and respond to visitor needs
  • An interest and knowledge in history (advantageous but not necessary)


What We Offer: We are a charity that truly values diversity and inclusivity, and we welcome applications from candidates regardless of their background. As a member of our team, you will have access to ongoing training and development opportunities, as well as the chance to work with a talented and dedicated team of professionals.

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